FAQ

I hope this helps with questions that are asked a lot but if you have additional questions let me know! I am always around to help!

Where are the diapers I ordered?

Please remember I am a one momma business. At this point it takes me 5-7 business days (which does not include weekends or holidays) to process, make, and get your order to the post office.

Why are my diapers wicking/leaking?

Have you dried them in the dryer? Drop them in for 10-20 minutes it usually seals up any holes left from making them or wear and tear.

Are you using enough absorbency or too much absorbency? Sometimes if you overstuff the pocket the insert will bunch up and create gaps. If there isn't enough absorbency sometimes just adding a cotton terry washcloth folded in half will do the trick. Also check to make sure the insert reaches from edge to edge between the legs.

How is the fit? Make sure you have adjusted the rise down enough on the cover and the pocket most babies will not need the longer rise until they are 12-18 months. Check out our how to's on our Youtube channel for complete instructions. If you still have questions be sure to contact me--that's what I'm here for!

Do they need to be stripped? Stuff the pocket with an insert and then pour a little water on it. If the water repels they need to be stripped. If it doesn't this isn't the problem. To strip them simply run them through a hot wash with a couple of drops of original dawn. Then rinse them until there are no more bubbles in the water. If this doesn't work you can also boil them for 5-10 minutes constantly stirring or run them through the dishwasher with the fleece facing the jets on the top basket. Do not use detergent and make sure you are wrapping the arms around your basket so they don't fall onto any heating mechanisms in the dishwasher.

Are you changing them often enough? I know I have been guilty of this--no matter how amazing a diaper is if what you have stuffed the pocket with or wrapped around the baby is completely saturated the fluid has to go somewhere. I try to change every 2-2 1/2 hours when I am using everyday absorbency. You can of course go much longer when you add extra absorbency--we use the covers at night with a premium unbleached indian prefold and microfiber towel.

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